Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of vibeluck.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I***a –
thank you, t-shirt super))
D***y –
Too small.
T***i –
really nice, fits very good and great quality
D***v –
super! very comfortable, just village. very fast! first time is заказываю. always very quickly; d
I***o –
суперская t-shirt, until it husband заказывала meryl, tailored делала received the post 12.05 27.04 all neat, shop more’ll in this shop отслеживался track, 2 packed, odor not, quality height, store + + + + + + + + + + + 55555555555 ***********
A***v –
week 2 тамбовскую area. material pleasant, clear picture. is not only manufacturer задумку understood as outdoor seams. immediately thought that marriage, then saw and is intended. 3d t-shirt with similar used to take before, there seams are normal, and here to better made ordinary. as обтяг l size in like. am a, пуза chest have no, pretty good.
J***d –
just like pic
L***n –
very good and fine shirt the size xl fits l like molded on the body good advise fromthe store the shipment whas in 10 days to the netherlands very fine and good seller surly to recomend, and wil sure come back for more
V***v –
nice!
S***v –
all super. material is very nice
S***s –
excellent
S***a –
synthetic, stretch. сшита smoothly, нареканий no. 2 came, заявленному size
A***v –
occ
W***L –
the product was delivered in 20 days. fabric is very soft, really very comfortable. the patterns are very beautiful. I recommend the store
M***m –
excellent, high quality sweatshirt. 192 cm height and weight to took 96кг xxl as the village влитая) дошла iic to within 10 days. to store and респект thank you!!
S***v –
quality is good, item matches the description. угадал size xxl 50-52
A***v –
5 days delivered. quality super but proved small
Customer –
Good
A***v –
quality really good. this excellent staff chinese)
S***n –
the size is not true, not enough
N***v –
bbbbbbbbbbbbbbbbb
O***k –
alles super, schneller versand, danke
A***v –
хороший товар,пришел вовремя,претензий нет
Customer –
товар хороший. Продавца рекомендую
M***r –
Super nice and good fit!
Customer –
;00
A***v –
классная, для спорта так вообще шик
A***s –
different from the picture color
R***v –
excellent quality! fast delivery!
Y***a –
cool, althought its rose and not red color is a nice product
Customer –
nice material, but very weak stitching, adhere to tight thread no. a couple of weeks socks intensive workout think швам pipets and washes and, разползутся.
I***h –
t-shirt l (but my великовато чуток 48) but it is not scary, packed well. satisfied i. it is fast, less month (воркута)
J***o –
fast delivery and quality nice xl clothing Is l
P***c –
rating 1000000 excellent
Customer –
thank you store! sent fast, long as always shipping but. t shirt very good! used to take size more, excellent perfectly fit (wear m, took l)
R***y –
third oh received. the first two заказывал in size l, which has been standards, подрастянулся until. ordered this one size smaller.
A***a –
Quality is good, the body. Size, tight pleasant.
S***n –
Standards
M***V –
It is including my fourth this order! People see me product and after I bought for yourself. Quality the Five Plus! this order was the guy with the size 46-48, Height 170, and weight about 65-70 kg, a thinnish guy, he seemed too big, due to its flexibility, T-shirt sits on the figure, plus or minus their size or does not affect the appearance. Feel free to order your real size Seller-whiz, sent and delivery to Buryatia for 15 days! Order, you will not regret!
Customer –
Fast shipping. Less than two weeks. Quality холрошее
D***n –
Very fast shipping, it’s cool, super store, all advice!!! It is in proper form!! All найсс!!
E***i –
ok
K***n –
very nice..reorder
H***s –
Super Fast shipping!
K***n –
very nice product
J***n –
Very vast deliverhed
S***I –
Product is expected quality and size. I satisfied this product.
F***h –
Good sports T-shirt
V***v –
Excellent Quality and fast shipping! Thank You Very Much! Order a second!
M***n –
Great shirt, all Veri guud.
R***r –
good quality. recommended
Customer –
Not bad
S***y –
Its OK and good. Quality 4/5. I am 188cm and 94kg – normal body ___ size: XXL – its a bit smaller =/ …
Customer –
Synthetic) but go)
V***v –
Second set as a gift! All very much!
H***e –
J’aime bien!
D***a –
Well. Good purchase.
T***g –
good quality, fast delivery
Customer –
It is lovely, very quality nice! Fast shipping less than three weeks.
M***l –
Like
Customer –
Quality is good, do not stick out.
A***e –
Product same as on the picture. Perfect for the price.